Free Srimax Exit Desk for the Windows PC. It is an internal system of internal tickets. This is all that, in a solution, connects the technical support functions, live chat and CRM to create a free and pleasant journey of customer service.
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This comprehensive help. The exclusive approach to connecting customer emails and chats with the same ticket distinguishes it by creating a consistent system to meet customer interaction.
The simplified local entry software
ticket management can be difficult, but this facilitates your intuitive approach. This feature organizes customers and conversation in possible tickets, ensuring a structured way of serving customer consultation. Thanks to the possibility of an independent host, companies have full control over technical support, ensuring security and data adaptation according to their needs.
CRM Useful for Small Business
In addition to your solid ticket system, this includes a simple and easy -to -use CRM adapted to small businesses. This CRM transforms the way you manage potential customers and customers, allowing better management with customer relationships and better lead tracking.
Live table software with live chat
Turn your assistance in the center center of the central center of the central center. It easily organizes and -maile, live chats, internet/contact forms and social media news under a platform like tickets. This unified approach ensures that nothing falls through cracks, providing a comprehensive view of customer interaction.
Group according to tags master what you system, grouping tickets using the appropriate tags. This function helps identify frequent queries and customer demands, allowing you to provide targeted and efficient support.
Control and assign tickets. This allows companies to control and effectively attach tickets, ensuring that every customer receives the attention it deserves. By dividing tickets based on departments, companies can overcome their field of perfection and distinguish customer service.
Reports and analysis introduce marketing so that help to position
fights is the basis for improvements and provide detailed reports on chat operations, operator performance, visitors behavior and compliance with SLA rules. These analyzes offer valuable information about the effectiveness of customer service, allowing companies to improve their strategy. In addition, the integration of marketing data with the Aid Office helps to obtain information about possible URL addresses, IP addresses, business hours, places and return visits.
Internal Ticket System for Technical Support
Extend the advantages of the software to the organization’s internal operations. Provide the best help to your employees from various departments, such as IT, Marketing, HR or any other, thanks to the internal ticket system for technical support. This provides improved service to internal demands, consultations and problems.
System Requirements:
- Operating System:
Windows 11/10/8.1/8/7
- Processor: Minimum processor 1 GHz (recommended 2.4 GHz)
- RAM: 2 GB (4 GB or more recommended)
- Free hard drive space: 200 m is a change in the field of customer service. Easy integration of technical support, live chat and CRM, along with the self -sufficient support ticket system, provides companies with a powerful and flexible solution.
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